Data Privacy Act Compliant

Nustas PH Privacy Policy – Your Data, Protected

At Nustas PH, your personal information is treated with the highest level of care. Here's exactly how we collect, use, and safeguard your data — plain and simple.

Effective Date: July 1, 2025 Last Updated: July 2025

How Nustas PH Keeps Your Information Safe

Here are the six pillars of our privacy commitment to every Filipino player on the platform.

Bank-Grade Encryption

All data transmitted to and from Nustas PH is protected with TLS 1.3 encryption — the same standard used by Philippine banks and financial institutions.

No Third-Party Selling

We never sell, rent, or trade your personal data to advertisers or third-party marketers. Your information stays with Nustas PH — period.

RA 10173 Compliant

Our privacy practices are fully aligned with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, regulated by the National Privacy Commission.

You Control Your Data

You have the right to access, correct, delete, or restrict how your personal data is used on Nustas PH. Just reach out to our Data Privacy Officer anytime.

Minimal Data Collection

We only collect what's necessary to run your account and comply with Philippine gaming regulations. No unnecessary tracking, no bloated data profiles.

Breach Notification

In the unlikely event of a data breach, Nustas PH will notify affected players and the National Privacy Commission within 72 hours, as required by law.

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Your Privacy is Not an Afterthought

From the moment you register with Nustas PH, we treat your personal data like our own. Our privacy-first approach means every feature, every transaction, and every game interaction is designed with your security in mind.

Whether you're depositing via GCash, betting on the NBA, or grinding Tongits late at night, you can trust that your information is handled responsibly and transparently.

Join Nustas PH Securely

1 Introduction

This Privacy Policy explains how Nustas PH ("we," "our," or "the Company") collects, processes, stores, and protects the personal information of all users ("you" or "Player") who access the Nustas PH platform at nustasph.com. This policy applies to all services offered by Nustas PH, including our website, mobile platform, games, promotions, and customer support channels.

At Nustas PH, respecting your privacy is not just a legal obligation — it's part of who we are. We believe every Filipino player deserves to know exactly what happens to their data, and we've written this policy in plain language to make that as clear as possible. By using Nustas PH, you agree to the collection and use of information as described here.

This Privacy Policy should be read alongside our Terms and Conditions. Both documents together govern your relationship with Nustas PH.

2 Data Controller

The data controller responsible for your personal information is Nustas PH Operations, the entity that owns and operates the nustasph.com platform. As data controller, we determine the purposes and means of processing your personal data, and we are accountable for ensuring that processing is done lawfully, fairly, and transparently.

We have appointed a Data Privacy Officer (DPO) who oversees our compliance with the Data Privacy Act of 2012 and all related issuances by the National Privacy Commission (NPC). Contact details for our DPO are provided at the end of this policy.

3 What Personal Data We Collect

Nustas PH collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

Category Examples
Identity Data Full legal name, date of birth, government-issued ID number, selfie/photo for KYC
Contact Data Philippine mobile number, email address, home address
Account Data Username, encrypted password, account preferences, communication settings
Financial Data GCash/Maya/bank account details (tokenized), transaction history, deposit and withdrawal records
Usage Data IP address, device type, browser type, pages visited, game history, session duration
Marketing Data Promotion preferences, bonus opt-ins, referral codes used

We do not collect sensitive personal information such as race, religion, political affiliation, or health data unless expressly required by law (for example, in cases involving problem gambling support referrals).

4 How We Collect Your Data

Nustas PH collects your personal data through the following channels:

  • Direct interactions: When you register an account, complete KYC verification, make deposits or withdrawals, contact customer support, or participate in promotions.
  • Automated technologies: When you browse our website or use our mobile platform, we automatically collect certain technical data through cookies, web beacons, and similar tracking technologies.
  • Third-party payment providers: When you transact via GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO/BPI/UnionBank, or Visa/Mastercard, your payment provider may share transaction data with us for verification and fraud prevention purposes.
  • Third-party identity verification services: During KYC, we may use licensed identity verification partners to validate your government-issued ID.

5 How We Use Your Personal Data

Nustas PH uses your personal data for the following purposes:

  • To create and manage your player account on the Nustas PH platform.
  • To verify your identity and age as required under Philippine gaming regulations.
  • To process your deposits, withdrawals, and other financial transactions securely.
  • To provide customer support and resolve account issues or disputes.
  • To send you important account notifications, security alerts, and transaction confirmations.
  • To enforce our Terms and Conditions and detect fraudulent or prohibited activity.
  • To comply with anti-money laundering (AML) and know-your-customer (KYC) requirements under Philippine law.
  • To personalise your gaming experience and recommend relevant promotions or games you may enjoy.
  • To support responsible gaming initiatives and identify players who may need assistance.
  • To improve our platform, fix technical issues, and develop new features based on usage patterns.
Marketing communications: We will only send you promotional emails or SMS if you have opted in. You can unsubscribe at any time through your account settings or by contacting our support team.

Under the Data Privacy Act of 2012, Nustas PH processes your personal data on the following lawful bases:

  • Contract performance: Processing is necessary to fulfil our obligations under the Terms and Conditions you agreed to upon registration.
  • Legal obligation: We are required by Philippine law to collect and retain certain data for AML compliance, KYC, and tax reporting purposes.
  • Legitimate interests: We process certain usage and technical data to maintain platform security, prevent fraud, and improve our services.
  • Consent: Where we rely on your consent (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7 Who We Share Your Data With

Nustas PH does not sell, rent, or trade your personal information to any third party for commercial gain. We may share your data with the following categories of recipients only where necessary:

  • Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet partner banks, and Visa/Mastercard networks — for transaction processing only.
  • Identity verification providers: Licensed KYC service providers who help us verify the identity and age of players as required by law.
  • Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies where required by law.
  • IT and security service providers: Cloud hosting, cybersecurity, and fraud detection partners who are contractually bound to protect your data and may only use it on our instructions.
  • Professional advisors: Lawyers, auditors, and accountants where necessary for legal compliance or dispute resolution.

All third parties we work with are required to implement appropriate technical and organisational security measures and may only process your data in accordance with our instructions and applicable Philippine law.

8 How Long We Keep Your Data

Nustas PH retains personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Philippine law. Our general retention periods are:

  • Account data: For the duration of your account plus 5 years after closure, as required by AML regulations.
  • Transaction records: Minimum of 5 years from the date of each transaction.
  • KYC documents: Minimum of 5 years from account closure, or longer if required by a regulatory investigation.
  • Customer support records: 3 years from the date of the last interaction.
  • Marketing consent records: Until you withdraw consent, plus 1 year for audit purposes.

When data is no longer needed, Nustas PH will securely delete or anonymise it so it can no longer be linked back to you.

9 How We Protect Your Data

Protecting the personal data of every kabayan who plays at Nustas PH is a top priority. We have implemented a multi-layered security framework that includes:

  • TLS 1.3 encryption for all data in transit between your device and our servers.
  • AES-256 encryption for sensitive data stored in our databases.
  • Two-factor authentication (2FA) options for player accounts.
  • Regular penetration testing and vulnerability assessments by independent security firms.
  • Role-based access controls, ensuring only authorised personnel can access personal data.
  • Continuous 24/7 monitoring of our systems for suspicious activity or anomalies.
  • Secure data centre facilities with physical access controls.

While no system is 100% impenetrable, Nustas PH applies industry-leading security practices to minimise the risk to your personal information.

10 Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Nustas PH:

  • Right to be informed: You have the right to know how your personal data is being collected, processed, and used.
  • Right of access: You may request a copy of the personal data we hold about you at any time.
  • Right to rectification: If any of your data is inaccurate or incomplete, you have the right to have it corrected.
  • Right to erasure: In certain circumstances, you may request that we delete your personal data.
  • Right to restriction: You may ask us to limit how we process your data in certain situations.
  • Right to object: You may object to processing based on our legitimate interests, including direct marketing.
  • Right to data portability: You may request a machine-readable copy of your personal data.
  • Right to lodge a complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer at privacy@nustasph.com. We will respond to all verified requests within 15 business days.

11 Cookies and Tracking Technologies

Nustas PH uses cookies and similar technologies to improve your experience on our platform. Here's what we use and why:

Cookie Type Purpose Can Be Disabled?
Essential cookies Keep you logged in, maintain your session, and enable core platform functions No — these are required for the site to work
Performance cookies Collect anonymised data on how players use the platform to help us improve Yes — via cookie preferences
Functional cookies Remember your language, currency, and game preferences Yes — via cookie preferences
Security cookies Help detect and prevent fraud, bot activity, and unauthorised access No — required for platform security

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Nustas PH platform.

12 Children's Privacy

Nustas PH is strictly for adults aged 21 and above in accordance with Philippine gaming laws. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If you believe a minor has registered on our platform, please contact us immediately at privacy@nustasph.com, and we will take immediate steps to close the account and delete all associated data.

13 Changes to This Privacy Policy

Nustas PH may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify you via email (to the address registered to your account) and/or by posting a prominent notice on the platform.

We encourage you to review this page periodically to stay informed about how we are protecting your information. Continued use of Nustas PH after the effective date of any changes constitutes your acceptance of the revised policy.

14 Contact Us & Data Privacy Officer

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact our Data Privacy Officer:

We aim to respond to all privacy-related inquiries within 15 business days. For urgent concerns involving potential data breaches or unauthorised access to your account, please use our live chat for the fastest response.

You also have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have not been respected.

What You Can Ask Nustas PH to Do With Your Data

Access

Request a copy of all personal data we hold about you.

Correct

Update or fix any inaccurate personal information in your account.

Delete

Request erasure of your data where no legal obligation requires us to keep it.

Object

Opt out of direct marketing or processing based on our legitimate interests.

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Privacy On the Go — Mobile or Desktop

Whether you're playing Nustas PH from a beach resort in Bohol or your apartment in Metro Manila, our privacy protections travel with you. Our mobile platform applies the same encryption, data minimisation, and security controls as our desktop site.

Your account data is never stored unencrypted on your device. Each session is individually secured, and our systems flag unusual login activity automatically — keeping your account safe even if your phone is lost or stolen.


Play at Nustas PH — Safe, Fair & Private

Now that you know how we protect your data, it's time to enjoy the games. Poker, Tongits, jackpot slots, NBA betting, and more — all secured with bank-grade privacy protection. Sulit ang bawat laro!